CEO Magazine and our recommendation for Job Growth
January 11th, 2010 by WorkPlace Group
Buyers of Recruitment Process Outsourcing (RPO) services when comparing their own costs to those of an RPO need to dig deep in the data to answer the big question of Return On Investment (ROI). What does it truly cost to deliver recruitment services to their organization and what is the return on that investment to their organization?
A cost-per-hire (CPH) or a Recruitment Cost Ratio (RCR) capture only a portion of the relevant costs - although in theory should include all costs. Costs are more than just agency fees, advertising, and career fairs. Costs include payroll, taxes, and fringe benefits of staff, training and travel costs, office costs (telephone, internet, PC’s, etc.), technology and software, legal and IT support services and don’t forget the costs of the office space itself.
To identify all costs it’s often useful to answer the question: If the recruitment function was a stand alone company how much money would you need to operate it?
Once you have identified all your costs, the more important question of return can be answered. Did the investment yield an acceptable return while at the same time meet desired standards of quality, timeliness and quantity? Can you receive a better return elsewhere (i.e., by outsourcing to an RPO)?
When answering the ROI question, the analysis often suggests that certain functions or levels are better outsourced while others are best performed in-house.
When it comes to deciding if and what to outdsource, we believe the ROI metric is the metric of choice.
What are your views and experiences?
Given these challenging (yet very interesting) times, many of us are trying to get a “leg up” on the competition by building large LinkedIn networks in hopes that they will help us land a job (or at least an interview) or introduce us to a business opportunity. But one can’t help but wonder … Is it size that makes the difference? It seems to me that, as with most things in life, the answer is “it depends.” It really comes down to the purpose for which you are using LinkedIn.
What do you think? Quantity or quality?